4 Ideas to Make Storytelling Easier

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I’ve gotten some questions recently about storytelling, and I thought I wold share some of the discussion with everyone. First, let me clarify what I mean about storytelling.

Old Typewriter

Tips for telling your story

To me, storytelling can be anytime you’re telling people something. That could be in the traditional sense like a novel or autobiography, or in a marketing sense like a marketing or social media campaign. Instructional design, script writing and video production as well as content development can all fall under storytelling – you’re trying to share information or persuade someone by telling someone something. I look at all these things as storytelling because it puts you more in the mind of getting your information out in a creative and/or interesting way that is more likely to hold interest and make an impact.

With that out of the way,  let’s look at 4 ideas (and a bonus tip) that will hopefully make storytelling easier for you.

  1. Who cares? I know, everyone should care about what you have to say. Unfortunately, that’s not actually true. So ask yourself, who am I telling this story to? Who is going to care from the first word, and who do I want to make care? Spend a few minutes thinking about the audience the piece is for and what you want them to take away from the story your telling.
    Old photo from New Your Times Newsroom of reporters working, on phone and reading

    These guys might care….

    I know that’s the first step in any kind of writing, but too often I see people trying to tell a story, market something or teach something taking a shotgun approach – spreading the information as thin as you can to try to reach as many people as possible. The majority of the time that only makes the story boring and too diluted to have the impact you want.

  2. Watch your language. It’s no secret that when people write for business they write more formally, it’s what we’ve all been taught. But, that’s not always the best option. You need to look at the audience and the story you’re telling. If you’re talking about profit and loss margins something more formal is probably the best choice. If you’re talking about a client’s theme park or telling people about the time you were having such a run of bad luck that your left shoe fell down a sewer grate and you never saw it again, you probably want to be a little more informal.

    What do I mean by informal? Using contractions for one. A lot of people seem to have issues using contractions in their writing, and that quickly makes everything more formal. Word choice is important too! Using slang can also be a big help in making what you’re writing more approachable. If your writing a young adult (YA) romance novel and say, “Would you like to go spend time at the local shopping complex?” versus, “Do you want to go hang out at the mall?” your reader is going to feel like they’re reading a text book – and chances are if they’re reading a YA romance novel they probably get enough of text books in their daily lives and won’t give your novel the time of day.

  3. Let your Medium guide you. I’m not talking about Madam Elaine, Psychic to the
    office-620817_1920

    Let your medium Guide you!

    Masses, I’m talking about the medium you’re using to tell the story. Are you telling your story verbally or in writing? Are you doing a slide show presentation or blog post? Consider the length of time or space you have to tell the story. Shorten or expand as necessary.

  4.  Say it out loud! One of the easiest and fastest ways to check on how your story sounds is to read it out loud to yourself. Listen to how it sounds. Does it sound too formal? Not formal enough? Is there a sentence that’s hard to understand when you hear it? Is it something that is easy to understand and hit the notes you’re looking to hit? The answers to questions like these will tell you a lot about the writing style you used for the piece (or your writing style in general) and the how others will hear it – even when they read to themselves most of your audience will be hearing their voice saying the words so in a way they are hearing it out loud.

    Bonus TIP! Reverse it! If you’re worried that your writing style or speaking style is too formal and you want to work on that, start verbally rather than in writing. This especially works well if you’re telling your life stories. Record yourself telling the story verbally before you start to write. Listen to it carefully. What do you notice about how you tell the story? Is your word choice different than when you write? Are your sentences shorter? Do you use a storytelling voice that is warm and approachable? Keep these things in mind when you start to write and see the difference it can make in the final product!

I would love to hear from you! Drop me a note and let me know what you think of the post and what tips or ideas you have to make storytelling easier!

Tell Me a Story Tuesday — Back to School Edition

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With last week’s record breaking response to Tell me a Story Tuesday, I thought we would do it again this week. Since September means school bells are ringing far and wide, let’s talk about going back to school.

For some people back to school brought fear and tummy aches. For some it brought excitement and fun. For others it meant the end of freedom and what the start of basically a jail sentence. What did going back to school mean to you? Do you have any back to school stories?

I don’t have a back to school story as much as a NOT back to school story….

Conemaugh Township Area Middle/High School

Conemaugh Township Area Middle/High School

My freshman year of high school the teachers went on strike. It sounds like most kids’ dreams, no school for 6 weeks. But we knew that it meant we’d be going to school for weeks next summer in a school that doesn’t have air conditioning. It also could have meant that we didn’t get to take part in any extra curricular activities that fall and potentially not be prepared for those in the winter because nearly every sport and activity was coached or sponsored by a teacher.

I was in the school’s competitive marching band, we went to the school board along with the other fall activities to ask to be allowed to continue during the strike with non-teacher supervision. Shockingly they allowed it and while we couldn’t go to school we could practice and compete and loose football games every week, just like any other year.

There a lot of little stories that come out of those weeks..The band director and one of the assistant directors, who was also a teacher, were forbidden by both the school and the union to have anything to do with us “sneaking” into competitions wearing hats and sunglasses and then the band sneaking behind buildings just before we were to compete, as best a marching band can sneak anywhere….then there was the tuba player who got so wrapped up in the picketing that he started his own – first walking around with a sign on guard member’s flag pole that said, “Make love not war!” He came back a few minutes later with a sign reading, “Make TEA not Love!”

Even though we weren’t in school, I learned a lot those first few weeks of the school year. I learned about having to depending on and trust the people I was working with. I learned about conflict resolution and negotiation and that no one gets everything they want. But if you put the best interest of the people you’re supposed to be helping first then you’ll find a way to work things out. 

So now it’s your turn. Use the comments section below to tell me a story. It doesn’t have to be long, it doesn’t have to be good. Just tell me something that happened to you at the beginning of the school year. Don’t forget to follow the rules. Class is back in session – I can’t wait to hear about it!

 

Video Blessings in Disguise

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A few weeks ago I saw this great story about two Vancouver film students trying to track down Morgan Freeman for their film final. First, it’s just awesome in and of itself. But it also speaks to something else. Video blessings in disguise.

I have lost projects. I’ve had footage turn out to be trash. I’ve had a full day’s worth of interviews pretty much ruined because the back-focus of the camera went out while I was on location and there was very little I could do about it. But, most of the time, things seemed to work out. Mistakes and issues and things seeming to go to hell-in-a-hand-basket can force you to think more creatively. They can steer your project in a direction you never saw. On more than one occasion the replacement piece I did when my masterpiece fell apart turned out to be 100 times better – the storytelling was tighter and the flow was better because I had a better feel for it.
Video Camera

The same is true for all kinds of things in life and work. So many times the things we’re ripping our hair out over today will turn out to be something that made all the difference in our lives. Sometimes it’s the delays and wrong turns that point us in the right direction.

Oh, there will still be swearing and gnashing of teeth the next time a project goes wrong. But I’ll try to remember the lesson I’ve learned, the lesson those two really cool guys just learned, sometimes a video problem is a blessing in disguise.

Storytelling and Instructional Design

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I believe that storytelling is a big part of learning. Just think back to the best teachers and professors you’ve had and chances are they made the content you were learning come alive for you. There’s also a very good chance that it’s because they used some sort of story to ties the pieces together or make your care about what you were learning. Even your earliest teachers – your parents, grandparents and other family members – used stories to help you learn the culture, morals and behaviors of your family and your community. Storytelling was used as an instructional tool long before the written word.

So why is it that so many instructional designers seem to focus on the pushing content out to learners and spend so little time focusing on telling a story that will help the learner become involved and remember the content? I’ve actually had people tell me that it was bad idea to try to tell a story with serious content intended for an adult learner.

I was thrilled to read Connie Malamed’s post on The e-Learning Coach talking about a conference she attended that included a session on storytelling. She used some of the ideas from the session to create 10 reasons why storytelling needs to be part of learning. It’s a great list and Connie makes some great points. I urge you to read the post whether you work in learning or not. The points she makes can be applied to marketing, branding and many of the other categories people put communication into.

It boils down to this. If you want people understand, relate to, and walk away with the message you’re sharing with them, you need to share it with them in a way that is interesting. A way that is memorable. A way that makes them care about the message and want to remember it. Help them connect the dots and give them a reason to want to take that message to heart. It worked when you were in school, why wouldn’t it work for the people you’re communicating with today?

Miss Communication – Sometimes it IS what you said

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I recently posted that sometimes electronic messages aren’t well received because they can’t communicate things like sarcasm. But  that’s not the only time when you can be misunderstood. The words we choose for each email, tweet and blog post tell a lot about who we are. Words can help us make a great first impression, or a really REALLY bad one. The words we chose when we communicate can change the way other people feel about us, the product or company we’re marketing, or the story we’re telling.

They say that sticks and stones may break our bones, but words can never hurt us. Anyone who’s survived junior high and high school knows that isn’t always the case. Words may not leave a mark on the body but they sure can bruise the heart. Words have power. It’s up to each of use how we use that power.

It’s very easy to get upset and send off an email, or reply to a post, or text message without thinking about the words we use. Choose the wrong words and you might just find yourself in hot(ter) water. But, choose the right words and you can change the situation. You can win people to your way of thinking and sway them into listening to your message. Don’t believe me?

Think about all the news coming out of Washington D.C. The news is filled with each side’s opinion and spin on each and every situation. Sometimes they are talking about the same thing but they words they choose change the context completely. Politics is poster child of carefully chosen words. Words that admit to nothing but implicate everything. Politicians – and the people who craft their messages – know the power of words.

To be a good communicator, whatever the medium, you need to think about the words you choose to convey your message. Make sure that the words you choose help you convey message and persuade your audience to your way of thinking.

Writing for Your Audience and Your Medium

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Family watching television, c. 1958

Image via Wikipedia

Over the last few days I’ve been reminded again how important it is to write for your audience and your medium. We’ve all heard about writing for the intended audience (you don’t write at a college level when your audience is 4th graders) and how important it is to make sure the audience will understand what you’re trying to say. If we’re lucky we’ve even had a little time to study the audience and understand them. The final product has a better chance of being accepted when we know the audience and write for them.

A lot of people forget about the importance of writing to the medium as well. In my experience a lot of people forget that there is a difference between the way you should write for a text-book, a presentation, a website and video. The delivery method has a huge impact on the way information is received, so it should influence the content itself. For example, how do you think a video would be received when the script sounds like it’s been directly lifted from a text-book? Would a presentation have the same feeling as an article on a web? If you want to be successful the answer should be no.

I’ve worked in video, marketing and instructional design. I’ve written for everything from TV promos to kiosks to instructor guides. Trust me, if you want to hold people’s interest and make your point you need to think about how your message is being delivered. If what you delivered will be read aloud, then you need to read it out-loud. You need to hear the way the words sound together and make sure it’s easy to listen to, and just as importantly, that it can be easily read. If the words are awkward or hard to say the person you are trying to communicate with will have a hard time receiving the message. I have had the opportunity to rewrite a number of scripts so that look good on paper, but when you read them out loud it is a whole different story. (As a side note, scripts that have been proofread and approved by lawyers is often difficult to read out-loud and to hear).

Take my advice, and save yourself a lot of trouble, add delivery medium to the list of  things you think about before you start to write. Your audience will thank you for it.

Video Production vs. Instructional Design

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I’m sure many of my Instructional Design (ISD) friends will disagree, but I don’t think that there’s a lot of differences between video project development and ISD. I’ll wait for the ISDs to stop shaking their heads at their computer screens….it’s true. Some of the phases have different names, but the purposes are very much the same.
**Please note I’m talking about informative videos, not cute videos of your cat posted on YouTube or other videos created for entertainment.

Let’s compare…

Video

  • Audience Analysis
  • Requirements Collection
  • Interviews with Subject Matter Experts
  • Design & Development (write script, choose look and feel, etc.)
  • Evaluate

Instructional Design

  • Audience Analysis
  • Requirements Collection
  • Interviews with Subject Matter Experts
  • Design & Developments (write instructor guide, decide on look and feel of materials, etc.)
  • Evaluate

Even with writing there are similarities. You have to determine the most logical approach for the project. Where do you start? Where do you end? Whether you’re teaching or video taping a process you move from step-to-step in logical progression. The level of detail and end purpose may be different, but they way you go about it is essentially the same.

Whether I’m writing a script or writing an instructor guide I look at it as telling a story. Yes, there are differences but the fundamentals are the same. You need to get a point across. You want to have the viewer or learner leave knowing something that they didn’t know before.

I’ve come across more than one ISD or learning professional that will completely disagree with me. They are certain that the approach is completely different. And even when the instructional documents I completed were on par with what they completed (using their “vastly different” approach) they refused to believe that I used anything other than the same approach that they did.

I will agree that the level of detail, and the execution are different. And I know how hard it is to update video compared to updating and design document or instructor guide. I agree that there are differences. But most of the differences are in the fine print and not in the steps taken.

I’d like to think that video production folks, Instructional Designers, e-learning gurus, teachers, professors, and producers do more things alike than they do different. I think that it’s like having a different dialect. We’re all speaking the same language, we just have a different way of talking about things. The biggest differences come at the beginning of the project when the type of medium used and the purpose is decided (think back to the cute kitten video mentioned above – videos done for entertainment do not fit the approach I’ve described as well as a documentary or instructional video.)

Now, I’m sure that there’s someone out there reading this who is not happy with this line of thinking. I’m pretty sure that there are folks who could be down right angry. They’ll demand to know how someone like me – a video person for Pete’s sake! – could know anything about instructional design. I’ve spent most of my time in corporate video working with instructional designers on instructional videos. I also spent a few years working as an ISD developing a class complete with instructor guide and handouts. There are still people who I worked with then who don’t believe I developed the materials I did approaching it “my way.”

I say as long as the product does what it is intended to do, meets its objects and succeeds in training or educating someone, does it matter how you got there?