4 Ideas to Make Storytelling Easier

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I’ve gotten some questions recently about storytelling, and I thought I wold share some of the discussion with everyone. First, let me clarify what I mean about storytelling.

Old Typewriter

Tips for telling your story

To me, storytelling can be anytime you’re telling people something. That could be in the traditional sense like a novel or autobiography, or in a marketing sense like a marketing or social media campaign. Instructional design, script writing and video production as well as content development can all fall under storytelling – you’re trying to share information or persuade someone by telling someone something. I look at all these things as storytelling because it puts you more in the mind of getting your information out in a creative and/or interesting way that is more likely to hold interest and make an impact.

With that out of the way,  let’s look at 4 ideas (and a bonus tip) that will hopefully make storytelling easier for you.

  1. Who cares? I know, everyone should care about what you have to say. Unfortunately, that’s not actually true. So ask yourself, who am I telling this story to? Who is going to care from the first word, and who do I want to make care? Spend a few minutes thinking about the audience the piece is for and what you want them to take away from the story your telling.
    Old photo from New Your Times Newsroom of reporters working, on phone and reading

    These guys might care….

    I know that’s the first step in any kind of writing, but too often I see people trying to tell a story, market something or teach something taking a shotgun approach – spreading the information as thin as you can to try to reach as many people as possible. The majority of the time that only makes the story boring and too diluted to have the impact you want.

  2. Watch your language. It’s no secret that when people write for business they write more formally, it’s what we’ve all been taught. But, that’s not always the best option. You need to look at the audience and the story you’re telling. If you’re talking about profit and loss margins something more formal is probably the best choice. If you’re talking about a client’s theme park or telling people about the time you were having such a run of bad luck that your left shoe fell down a sewer grate and you never saw it again, you probably want to be a little more informal.

    What do I mean by informal? Using contractions for one. A lot of people seem to have issues using contractions in their writing, and that quickly makes everything more formal. Word choice is important too! Using slang can also be a big help in making what you’re writing more approachable. If your writing a young adult (YA) romance novel and say, “Would you like to go spend time at the local shopping complex?” versus, “Do you want to go hang out at the mall?” your reader is going to feel like they’re reading a text book – and chances are if they’re reading a YA romance novel they probably get enough of text books in their daily lives and won’t give your novel the time of day.

  3. Let your Medium guide you. I’m not talking about Madam Elaine, Psychic to the
    office-620817_1920

    Let your medium Guide you!

    Masses, I’m talking about the medium you’re using to tell the story. Are you telling your story verbally or in writing? Are you doing a slide show presentation or blog post? Consider the length of time or space you have to tell the story. Shorten or expand as necessary.

  4.  Say it out loud! One of the easiest and fastest ways to check on how your story sounds is to read it out loud to yourself. Listen to how it sounds. Does it sound too formal? Not formal enough? Is there a sentence that’s hard to understand when you hear it? Is it something that is easy to understand and hit the notes you’re looking to hit? The answers to questions like these will tell you a lot about the writing style you used for the piece (or your writing style in general) and the how others will hear it – even when they read to themselves most of your audience will be hearing their voice saying the words so in a way they are hearing it out loud.

    Bonus TIP! Reverse it! If you’re worried that your writing style or speaking style is too formal and you want to work on that, start verbally rather than in writing. This especially works well if you’re telling your life stories. Record yourself telling the story verbally before you start to write. Listen to it carefully. What do you notice about how you tell the story? Is your word choice different than when you write? Are your sentences shorter? Do you use a storytelling voice that is warm and approachable? Keep these things in mind when you start to write and see the difference it can make in the final product!

I would love to hear from you! Drop me a note and let me know what you think of the post and what tips or ideas you have to make storytelling easier!

No Stories For You!

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I’ll admit that it isn’t always easy to find the story in the content you producing, whether its video, instruction or marketing materials. Sometimes the content is so straight forward (or some might say dry) that it’s pretty much impossible to find the story in it. I get it, I’ve been there too.

Solid rivets

Not all content is riveting (Photo credit: Wikipedia)

I’ve done a video on the test a single continuous weld (that was riveting – well it was welding, there were no rivets involved). I’ve worked on regulation and planning documents, there’s not much of a story there. Sometimes in instructional design you have to develop content on a subject that is so simple, or so complicated, or bounces back and forth between the two making it difficult to keep a good hold on the thread of the story.

So what do you do? In some cases you can wrap a story around the information. This works really well in instructional design and for writing things like articles and blog posts. Instead of finding the story in the content, you tell a story that you can put your information into. You can draw from case studies, interviews or real life stories if you have them. If not you can get creative and make one up. Be careful if you go this route, if you’re talking about real life information for adults you’re probably going to want a story that sounds like real life and truly believable.

There are times when circumstances, the information or the product don’t let you do that. It still doesn’t mean that the content has to be boring. Look at the audience, the medium and the delivery mechanism and see what you can do to make the information as interesting and compelling as possible. In these cases language choice, sentence structure, writing style, layout and visuals make a huge difference in making your content interesting and memorable.

Finding a story is still a great way to get your point across. It can be an entertaining, educational, memorable (and sometimes sneaky) way to get content to your audience. It’s just not always possible. When it’s not it doesn’t mean your content has to be boring.

Storytelling and Instructional Design

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I believe that storytelling is a big part of learning. Just think back to the best teachers and professors you’ve had and chances are they made the content you were learning come alive for you. There’s also a very good chance that it’s because they used some sort of story to ties the pieces together or make your care about what you were learning. Even your earliest teachers – your parents, grandparents and other family members – used stories to help you learn the culture, morals and behaviors of your family and your community. Storytelling was used as an instructional tool long before the written word.

So why is it that so many instructional designers seem to focus on the pushing content out to learners and spend so little time focusing on telling a story that will help the learner become involved and remember the content? I’ve actually had people tell me that it was bad idea to try to tell a story with serious content intended for an adult learner.

I was thrilled to read Connie Malamed’s post on The e-Learning Coach talking about a conference she attended that included a session on storytelling. She used some of the ideas from the session to create 10 reasons why storytelling needs to be part of learning. It’s a great list and Connie makes some great points. I urge you to read the post whether you work in learning or not. The points she makes can be applied to marketing, branding and many of the other categories people put communication into.

It boils down to this. If you want people understand, relate to, and walk away with the message you’re sharing with them, you need to share it with them in a way that is interesting. A way that is memorable. A way that makes them care about the message and want to remember it. Help them connect the dots and give them a reason to want to take that message to heart. It worked when you were in school, why wouldn’t it work for the people you’re communicating with today?

Writing for Your Audience and Your Medium

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Family watching television, c. 1958

Image via Wikipedia

Over the last few days I’ve been reminded again how important it is to write for your audience and your medium. We’ve all heard about writing for the intended audience (you don’t write at a college level when your audience is 4th graders) and how important it is to make sure the audience will understand what you’re trying to say. If we’re lucky we’ve even had a little time to study the audience and understand them. The final product has a better chance of being accepted when we know the audience and write for them.

A lot of people forget about the importance of writing to the medium as well. In my experience a lot of people forget that there is a difference between the way you should write for a text-book, a presentation, a website and video. The delivery method has a huge impact on the way information is received, so it should influence the content itself. For example, how do you think a video would be received when the script sounds like it’s been directly lifted from a text-book? Would a presentation have the same feeling as an article on a web? If you want to be successful the answer should be no.

I’ve worked in video, marketing and instructional design. I’ve written for everything from TV promos to kiosks to instructor guides. Trust me, if you want to hold people’s interest and make your point you need to think about how your message is being delivered. If what you delivered will be read aloud, then you need to read it out-loud. You need to hear the way the words sound together and make sure it’s easy to listen to, and just as importantly, that it can be easily read. If the words are awkward or hard to say the person you are trying to communicate with will have a hard time receiving the message. I have had the opportunity to rewrite a number of scripts so that look good on paper, but when you read them out loud it is a whole different story. (As a side note, scripts that have been proofread and approved by lawyers is often difficult to read out-loud and to hear).

Take my advice, and save yourself a lot of trouble, add delivery medium to the list of  things you think about before you start to write. Your audience will thank you for it.

Video Production vs. Instructional Design

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I’m sure many of my Instructional Design (ISD) friends will disagree, but I don’t think that there’s a lot of differences between video project development and ISD. I’ll wait for the ISDs to stop shaking their heads at their computer screens….it’s true. Some of the phases have different names, but the purposes are very much the same.
**Please note I’m talking about informative videos, not cute videos of your cat posted on YouTube or other videos created for entertainment.

Let’s compare…

Video

  • Audience Analysis
  • Requirements Collection
  • Interviews with Subject Matter Experts
  • Design & Development (write script, choose look and feel, etc.)
  • Evaluate

Instructional Design

  • Audience Analysis
  • Requirements Collection
  • Interviews with Subject Matter Experts
  • Design & Developments (write instructor guide, decide on look and feel of materials, etc.)
  • Evaluate

Even with writing there are similarities. You have to determine the most logical approach for the project. Where do you start? Where do you end? Whether you’re teaching or video taping a process you move from step-to-step in logical progression. The level of detail and end purpose may be different, but they way you go about it is essentially the same.

Whether I’m writing a script or writing an instructor guide I look at it as telling a story. Yes, there are differences but the fundamentals are the same. You need to get a point across. You want to have the viewer or learner leave knowing something that they didn’t know before.

I’ve come across more than one ISD or learning professional that will completely disagree with me. They are certain that the approach is completely different. And even when the instructional documents I completed were on par with what they completed (using their “vastly different” approach) they refused to believe that I used anything other than the same approach that they did.

I will agree that the level of detail, and the execution are different. And I know how hard it is to update video compared to updating and design document or instructor guide. I agree that there are differences. But most of the differences are in the fine print and not in the steps taken.

I’d like to think that video production folks, Instructional Designers, e-learning gurus, teachers, professors, and producers do more things alike than they do different. I think that it’s like having a different dialect. We’re all speaking the same language, we just have a different way of talking about things. The biggest differences come at the beginning of the project when the type of medium used and the purpose is decided (think back to the cute kitten video mentioned above – videos done for entertainment do not fit the approach I’ve described as well as a documentary or instructional video.)

Now, I’m sure that there’s someone out there reading this who is not happy with this line of thinking. I’m pretty sure that there are folks who could be down right angry. They’ll demand to know how someone like me – a video person for Pete’s sake! – could know anything about instructional design. I’ve spent most of my time in corporate video working with instructional designers on instructional videos. I also spent a few years working as an ISD developing a class complete with instructor guide and handouts. There are still people who I worked with then who don’t believe I developed the materials I did approaching it “my way.”

I say as long as the product does what it is intended to do, meets its objects and succeeds in training or educating someone, does it matter how you got there?